Terms & Conditions
Booking Confirmation:
A confirmed booking requires a signed agreement and a deposit to secure the date. The deposit will be deducted from the total catering cost.
Payment Terms:
The remaining balance must be paid 2 days prior to the event date. Late payments may incur additional charges.
Cancellations:
Cancellations made less than 7 days before the event will result in the forfeiture of the deposit. Cancellations made within 2 days of the event require payment of the full catering cost.
Menu Changes:
Menu selections must be finalised 14 days before the event. Changes made after this deadline may be subject to additional charges.
Guest Count Changes:
Final guest counts must be provided 14 days prior to the event.
Allergies and Dietary Restrictions:
It is the responsibility of the client to inform Pachamama Catering of any allergies or dietary restrictions of their guests at least 14 days prior to the event.
Venue Access:
The client is responsible for securing access to the venue for catering setup and pack down. Any delays or restrictions at the venue must be communicated to Pachamama Catering in advance.
Service Staff:
Service staff costs are included in the catering package.
Photography:
Pachamama Catering reserves the right to photograph and use images of the catered event for promotional purposes unless otherwise specified by the client in writing.
Liability:
Pachamama Catering is not liable for any allergic reactions, injuries, or other incidents related to the consumption of food and beverages by the client and their guests.
By proceeding with a booking, the client acknowledges and agrees to these terms and conditions set forth by Pachamama Catering Central Coast.