Terms & Conditions

INTRODUCTION

PachaMama“, “We” or “Us” mean PachaMama Catering. “You” and “Your” mean the person or entity using the Site for any purpose. “Product means any product advertised for sale on the Site.

These terms and conditions apply to Your use of the Site, including the placement by You of any Order. By using the Site, You agree to be bound by and will comply with these Terms. We may amend these Terms periodically. If You are a registered user with us We will notify You by email of the updated Terms. Any use of this Site by You after an updated version of the Terms has been made available indicates Your acceptance of the Terms as updated. Our Privacy Policy also applies to Your use of the Site and Orders placed by You.

WEBSITE

PachaMama will use its best efforts to ensure that the Content provided on the Site is up to date. However, PachaMama do not warrant or represent that the Content and material displayed on the Site is free from human or mechanical error, technical inaccuracies or other typographical errors or defects. You acknowledge that all Products listed on the Site are described by PachaMama to the best of its ability and specific seasonal ingredients may vary in these products. By using this Site You agree not to copy, sell, resell or exploit any product or service offered by PachaMama.

PRICING & PAYMENT

All prices include GST (goods and services tax) and are quoted in Australian dollars. These prices may vary from time to time as determined by PachaMama. Delivery fees will be added to the Order during checkout.

PachaMama accept all Orders by payment with Visa, MasterCard or Paypal. 

DELIVERY

PachaMama are able to deliver to certain areas within the Central Coast region of New South Wales, please see our delivery areas map. For delivery, there is a minimum order of $100.00 or such other amount determined by PachaMama from time to time. Delivery will be made on the nominated date to the address you have provided.

Please note that once delivery or collection has been made You are responsible for ensuring that the Products are promptly frozen or refrigerated as appropriate. PachaMama will not be responsible for loss (including theft) of delivered Products or their spoilage following delivery.

CONSUMER GUARANTEES, REFUNDS AND CLAIMS

PachaMama makes every effort to provide the product as it is shown and described on this website. If, however, we are unable to do so due to availability, we will notify You.

We do not provide refunds if You simply change Your mind. Our products are delivered from PachaMama in perfect condition. If for any reason the quality seems less than promoted, please contact PachaMama as soon as possible to determine the cause and ensure that a refund or replacement meal can be organised.

PachaMama are not liable for food perishing or other deterioration in quality caused by careless or improper handling, non-adherence to storing instructions or by other misuse caused by You or a third party.

PRODUCT LIFE

You can generally store the non-frozen Products for 3-4 days in the refrigerator and the frozen Products in the freezer for 90 days.